Frequently Asked Questions (FAQ)
Quick answers to the most common questions about using Catermonkey. Catermonkey Advice
25 articles
- Can I send a customised quote with Catermonkey?
- How do I create a quick quote and send it?
- Can I add my own branding and formatting to quotes?
- How do I adjust a quote or order at a customer's request?
- Can a customer request a quote or place an order online via my website?
- How do I block data in my online application tool on my website?
- Can I reserve a room or meeting space via my website, and how do I set this up?
- Why are the products in a package not displayed on the quotation?
- How do I add a reference number to the invoice?
- Why am I getting an error message or ‘Internal Server Error’?
- Why have I been logged out?
- Why can't I see all assignments/quotes in my calendar?
- Can I send a newsletter from Catermonkey?
- How do I change the system language in Catermonkey?
- How do I restore deleted orders?
- How do I archive a product?
- Can a customer also reject a quote?
- How can I edit the catalogue in bulk?
- How can I edit Purchasing in bulk?
- Can I see an example of how the customer sees the quote?
- How do I find and access the order bin in Catermonkey?
- What does the green tick next to a product mean?
- What does the broom next to a product mean?
- How do I add a cancellation reason?
- View the changes of a product